With over 40 years experience in delivering leading edge Supervisory Control and Data Acquisition products and systems, Remsdaq’s SCADA Business Unit is uniquely positioned to satisfy the continuously emerging application challenges faced by all levels of electric utility operations.
With its products independently certified for conformance to the most onerous IEC and ANSI/IEEE environmental, electromagnetic and electrostatic withstand and compatibility standards users can be assured of safe and reliable use in the harshest substation and plant environments
The high level of integrated applications embedded in Remsdaq products ensure that comprehensive system solutions, ranging from IEC 61850 compliant Substation Automation Systems to Smart Grid Advanced Distribution Automation applications, can be readily delivered without sacrificing the capabilities to satisfy legacy system SCADA, Automation and retrofit solutions.
Remsdaq understands the importance of efficient and effective customer care. Regular training courses are provided to ensure that users and integrators are professionally trained in the application and operation of Remsdaq products and systems. A professionally managed customer help desk ensures that requests for help and assistance with operational problems or equipment failures are formally recorded, assigned for action, and the customers receiving timely updates on the corrective action plan. Internationally, the Remsdaq Business Units operates via a network of technical business partners, trained in the application, configuration and field support of the products and systems: Read More on Support>>